[Guide for Technology Trends] Recently, IEEE (Institute of Electrical and Electronic Engineers), the world’s largest professional technical organization, has been committed to promoting technological progress for the benefit of mankind, and released the “IEEE Global CIO and CTO Interview Survey: Opportunities and Challenges in 2021, and Key Technology Trends. According to the survey results, artificial intelligence and machine learning, 5G and Internet of Things technologies will become the most important technologies affecting 2021.

The survey was conducted in five countries: the United States, the United Kingdom, China, India, and Brazil. A total of 350 CIOs (chief information officers) and CTOs (chief technology officers) were interviewed, focusing on the application of emerging technologies in the context of the global new crown epidemic. Discuss the most important technology in 2021 and the industries most affected by technology and other topics.

The most watched technologies in 2021 

Today, artificial intelligence and machine learning technologies are undergoing rapid development and will bring tremendous changes to various industries around the world. According to the IEEE global CIO and CTO survey results, 32% of respondents believe that artificial intelligence and machine learning will become key technologies that will affect the development of the industry in 2021. Check out the video here: https://v.qq.com/txp/iframe/player.html?vid=f3209pqg0ft

In this year, in order to cope with the many challenges posed by the new crown epidemic, many companies have accelerated the practical application of artificial intelligence, which has become a basic digital capability necessary for all walks of life in the epidemic. According to the survey, more than half (56%) of Chinese respondents believe that artificial intelligence and machine learning technologies play the most critical role in the global recovery of the new crown epidemic.

The views of Professor Han Guangjie, a senior member of IEEE and Hohai University, also confirmed the findings of this survey. Professor Han Guangjie said that on the one hand, in the face of a sudden epidemic, the use of artificial intelligence and machine learning technology can perform high-precision simulations of the occurrence, spread and changes of diseases, thereby providing relevant basis for the formulation of anti-epidemic measures.

On the other hand, the role of artificial intelligence technology in the digital age cannot be ignored. It will be widely used in system simulation and model prediction to make robots more intelligent and digital twins more efficient.

In addition, with the gradual popularization of 5G technology, IoT technology will also usher in new breakthroughs in 2021. According to the IEEE survey results, 20% of global respondents believe that 5G will be the most important technology in 2021, followed by the Internet of Things (14%).

IEEE Fellow and Professor Yang Yang of Shanghai University of Science and Technology said that 5G and Internet of Things technology will play a key role in the digital transformation of thousands of industries in 2021. Professor Yang Yang further explained: “5G and the Internet of Things will be combined with artificial intelligence, cloud computing, big data, computing power networks and other related technologies to achieve high-speed transmission, timely processing and intelligent services of massive user data, and promote traditional industries and applications. The digital transformation and upgrading of scenarios has become an innovation accelerator for the development of the digital world and digital economy.

Industries that benefit most from technology in 2021

Today, people have entered the age of Industry 4.0. Intelligent technologies represented by artificial intelligence, big data, cloud computing, and the Internet of Things are gradually becoming a new driving force for the development of various industries. Therefore, the transformation of industrial digital intelligence will become the biggest opportunity and breakthrough point for all walks of life in 2021.

In the IEEE Global CIO and CTO Interview Survey, respondents believe that the industries most affected by technology in 2021 are: manufacturing (19%), healthcare (18%), financial services (15%) and Education industry (13%). The video link is available below; https://v.qq.com/txp/iframe/player.html?vid=n3209vnfrgc

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Liu Ming, a senior IEEE member and assistant professor at the Hong Kong University of Science and Technology, believes that 2021 will be an important moment for Industry 4.0 to exert its influence. It will bring profound changes to smart manufacturing, smart transportation, and various industries.

Professor Liu Ming further explained: “The core of Industry 4.0 is informatization, which includes four aspects of the information life cycle: creation, transmission, processing and utilization. These four aspects correspond to key technologies, namely sensor and IC integration. Circuits (creation), 5G (transmission), AI (processing), robots and autonomous systems (utilization). I believe these technologies will profoundly affect various industries and all aspects of people’s lives, especially manufacturing and intelligent transportation.”

Business “recovery” becomes the biggest challenge in 2021

This year, the new crown epidemic once caused major companies to face severe challenges such as business suspension. The survey results show that more than half (52%) of CIOs and CTOs also believe that how to achieve business recovery as soon as possible in the context of the epidemic will be the biggest challenge to be faced in the coming year.

This is including: how remote office work is related to Collaboration in the field office (22%), how to restore the normal operation of the field office (17%), and how to effectively manage the increasingly normalized remote office (13%). Watch the video from this link; https://v.qq.com/txp/iframe/player.html?vid=o32098yvh61

At the same time, security and privacy issues in the work environment under the background of the epidemic have also attracted much attention. 11% of the respondents believe that network security will be the biggest challenge in 2021. They believe that potential risks associated with telecommuting, such as ensuring that employees use private devices to work online, need to be paid attention to.

In addition, the global epidemic has also prompted companies to continuously improve their “immunity” against major emergencies and emergencies. The vast majority (92%) of CIOs and CTOs believe that compared with a year ago, their companies have been able to respond quickly to emergencies, such as being able to efficiently respond to potential emergencies such as data leaks.

Privacy and security are still the focus of business

With regard to organizational information and network security, the two areas that CIOs and CTOs are most concerned about are mobile office (37%) and the security risks of IoT device connections (35%).

Blockchain technology is expected to become a reliable solution to the thorny problem of hidden security risks of the Internet of Things. Relying on unique advantages such as non-tampering, full trace retention, traceability, collective maintenance, openness and transparency, blockchain technology has broad application prospects in the field of privacy security.

The IEEE survey shows that 59% of global CIOs and CTOs surveyed believe that one of the most important uses of blockchain technology in 2021 is to ensure secure connections between IoT devices. Among them, 53% of Chinese respondents believe that the most important use of blockchain technology is to protect the privacy of personal online health and medical records.

“Fight side by side” with robots 

Nowadays, collaborative cooperation between robots and humans has become the norm. According to the IEEE global CIO and CTO interview survey, all interviewees agreed that robots will effectively help them improve work efficiency in the next 5-10 years. Among them, 70% of respondents said they have used robots in their daily work. The video is here: https://v.qq.com/txp/iframe/player.html?vid=w3209ljaim4

The interview survey further analyzed how robots can help people: 25% of the interviewees believe that robots can help people explore and innovate in various fields; 24% believe that robots can be used in clinical care to monitor the vital signs of patients. Monitoring and timely feedback, thereby effectively reducing the workload of medical staff.

This year, robotics and automation technology have played a major role in the “front line of anti-epidemic”. Intelligent service robots that can achieve “contactless” delivery of items and epidemic prevention and disinfection, such as drug delivery robots, disinfection robots, epidemic prevention patrol robots, express delivery robots, etc…. are also increasingly being used on the front lines of “war epidemic”.

In this regard, IEEE senior member Liu Ming said that with the support of the automated system, robots can achieve the transportation and delivery of goods while minimizing personnel contact and fundamentally cutting off the channel of virus transmission.

VR/AR: Data visualization and employee training

The VR/AR (virtual reality and augmented reality) boom continues. When it comes to the actual use of VR/AR in business, more than one-third (36%) of the respondents said that their company is using VR/AR for 3D data visualization; 30% of the respondents said The technology is being applied for employee training. In China, India and the United Kingdom, VR/AR technology is mostly used for 3D data visualization. In the United States and Brazil, VR/AR technology is used more for employee training.

The main tasks of the future intelligent laboratory include: establishing an AI intelligent system IQ evaluation system, carrying out world artificial intelligence IQ evaluation; carrying out the Internet (city) cloud brain research plan, constructing the Internet (city) cloud brain technology and corporate map, in order to improve the enterprise, Intelligent level services for industries and cities.